“Once you define a problem differently, it opens up different solutions and the possibility then of influencing the patterns becomes much greater because there are different places you can touch the problem that you might not have thought of otherwise.”

What leadership experience has made an impact in your professional life? Share your story.

Highlights

00:00:00
Two stories of great leadership.
00:01:20
Sharon shares a story of a leader who treated everyone as equals, who respected everyone’s opinion and who engaged everyone in problem solution.
00:06:47
Diana shares a story of looking at innovative ways to solve a problem that can positively impact all involved, including the organization and the customers.
00:12:16
The idea of innovative thinking linked to courage and risk-taking. And that thinking innovatively is not new and can enhance an organization by cultivating dedicated employees.
00:15:00
How can you assess a problem or situation not from the standpoint of lack, but by looking at it differently.